Meet Your AI Assistant: Smarter Scheduling and Instant Answers
Our new AI-powered assistant helps with shift scheduling suggestions, answers questions about your operations, and provides intelligent insights—all through natural conversation.
Scheduling shifts manually is tedious. Answering the same operational questions repeatedly is draining. Our new AI assistant handles both, giving supervisors time back for higher-value work.
TeamMap's AI assistant answers operational questions in plain English and generates optimized schedules based on availability, skills, and cost. It works with your data securely and only takes actions you confirm.
What the AI Assistant Does
The AI assistant is a conversational interface built into TeamMap. Ask it questions in plain English, and it responds with relevant information or takes action on your behalf.
- Scheduling assistance: "Who's available for the Friday night shift?" or "Create a schedule for next week based on everyone's availability."
- Operational queries: "Show me all incidents at Site A this month" or "Which guards have the most overtime?"
- Quick actions: "Assign John to the 3 PM shift at Building C" or "Send a message to the overnight team."
AI-Powered Scheduling Suggestions
Building a schedule from scratch takes hours. The AI scheduling feature analyzes your team's availability, past patterns, and coverage requirements to suggest optimal schedules.
- Availability-aware: Only suggests guards who are actually available based on their submitted preferences.
- Fair distribution: Balances hours across the team, avoiding overloading some while underutilizing others.
- Skill matching: Considers certifications and site experience when making assignments.
- Cost optimization: Suggests schedules that minimize overtime while maintaining coverage.
How It Works
The assistant is available from the main navigation. Type your question or request, and the AI processes it against your organization's data.
- Open the AI Assistant from the menu
- Type your question or request in natural language
- Review the AI's response or suggested action
- Confirm to execute, or refine your request
The AI has access to your organization's data—shifts, incidents, personnel, locations—but can only take actions you've authorized. It won't make changes without your confirmation.
Privacy and Data Security
The AI processes your queries securely. Your organizational data never leaves your account's security boundary. Queries are processed in real-time and not stored or used for training.
Getting Started
The AI Assistant is available to all TeamMap users. Access it from the main menu. Start with simple queries to get familiar with its capabilities, then try more complex scheduling requests.
The more you use it, the more time you save. Supervisors report saving hours per week on scheduling and answering routine questions.
What AI Scheduling Considers
- Guard availability and submitted preferences
- Fair hour distribution across the team
- Certifications and site experience
- Overtime minimization while maintaining coverage
Key Takeaways
- Ask operational questions in plain English—no complex queries
- AI generates optimized schedules based on real data
- All data stays secure, not used for training
- Supervisors save hours per week on routine scheduling tasks
Written by
TeamMapTeam
TeamMap builds modern workforce management tools for security teams, helping companies track, communicate, and coordinate their field operations.
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