Visitor Management Kiosk Setup: TeamMap Self-Service Check-In

A visitor management kiosk transforms how guests check in to your facility. TeamMap's kiosk app turns any tablet into a self-service check-in station—capturing visitor data, notifying hosts, and maintaining a complete visitor log without tying up security personnel.

Kiosk Overview

What the Kiosk Does

• Captures visitor information (name, company, host)
• Takes visitor photo
• Prints visitor badge (if configured)
• Notifies host of arrival
• Logs check-in time and purpose
• Handles check-out
• Maintains searchable visitor log

Benefits

Hardware Setup

Required Equipment

Physical Placement

• Visible from main entrance
• Accessible height (consider wheelchair users)
• Good lighting for photo capture
• Near power outlet
• Secure mounting to prevent theft
• Clear signage directing visitors

Kiosk Mode Setup

Configure the tablet for kiosk operation:

iPad (Guided Access)

1. Install TeamMap Kiosk app
2. Settings → Accessibility → Guided Access → On
3. Open TeamMap Kiosk app
4. Triple-click Home/Side button to start Guided Access
5. Set passcode to exit

Android (Lock Task Mode)

1. Install TeamMap Kiosk app
2. Enable device admin for app
3. Configure lock task mode in settings
4. App will launch automatically on boot

Kiosk Configuration

Basic Settings

Visitor Types

Configure different check-in flows:

Host Directory

Maintain accurate host list for visitor check-in:

• Sync from HR/employee directory
• Include department information
• Set notification preferences per host
• Remove departed employees promptly

Visitor Check-In Process

Standard Check-In Flow

1. Visitor approaches kiosk
2. Taps "Check In"
3. Selects visitor type
4. Enters name and company
5. Selects host from directory
6. Captures photo
7. Acknowledges policies (if configured)
8. Badge prints automatically
9. Host receives notification
10. Visitor waits in lobby

Pre-Registration

Hosts can pre-register expected visitors:

• Visitor receives QR code via email
• Scans code at kiosk for fast check-in
• Information pre-populated
• Reduced wait time

Check-Out Process

1. Visitor approaches kiosk
2. Taps "Check Out"
3. Enters name or scans badge
4. Confirms check-out
5. Visit duration logged

Badge Printing

Badge Information

• Visitor name
• Company (if applicable)
• Host name
• Date
• Photo (optional)
• Expiration (if temporary badge)
• QR code for check-out

Badge Policies

• Visitors must wear badge visibly
• Return badge at check-out
• Badges expire at end of day
• Different colors for visitor types

Visitor Log and Reporting

Available Data

• All visitor entries with timestamps
• Host visited
• Duration of visit
• Photo records
• Check-out status

Reports

• Daily visitor summary
• Visitors by host
• Current visitors on site
• Visitor trends over time
• Visitors who didn't check out

Emergency Use

In an emergency, quickly identify who's on site:

• Real-time list of checked-in visitors
• Export for evacuation roster
• Contact information if available
• Location of host (if tracked)